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About Dubai Data and Statistics Establishment- DDSE
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Does DDSE provide data and reports related to Dubai only?
Yes, DDSE provides data exclusively for the emirate of Dubai, as it is the official source for data collection and dissemination in the emirate.
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What type of statistical data does DDSE offer?
DDSE provides various economic, social and demographic indicators and statistical data. Users can access the latest statistical publications and reports.
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How can I obtain additional detailed data?
You can request detailed statistical data by registering as a customer through the website or through our customer service email.
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Who does DDSE serve?
DDSE serves individuals, the business sector, and government entities.
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Data collection and dissemination
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What methods does DDSE use for data collection?
DSSE collects data through:
1. fieldwork undertaken by researchers who visit families, institutions and companies for collecting data
2. registered data obtained by the establishment in coordination with various governmental and private entities and institutions using electronic integration mechanisms
3. online data collection for opinion polls via email campaigns
4. telephonic data collection through the call center
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How often is data disseminated?
DSSE releases data on a monthly, quarterly, biannual or annual basis, depending on the type of data.
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Accessibility and Data Privacy
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Does the website accommodate people of determination (people with disabilities)?
DSSE has implemented international standards (W3C- AA) to ensure accessibility for people of determination, making the website easy to use.
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How can DDSE ensure the confidentiality of data?
In accordance with the law, DSSE ensures the confidentiality of data collected from families and companies ensuring its use for statistical purposes.
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DDSE Services
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Can I, as an individual, apply for any of the DDSE services?
DSSE categorizes its services based on customer's type (individuals, business sector, and government); thus, as an individual, you may only apply for services designated for individuals.
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How can I register through the website to get DDSE services?
You can register by clicking 'Register' at the top right corner of the website.
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How can I access details about DDSE’s services?
DDSE provides a comprehensive catalog of all its services including service descriptions, request and delivery channels, processing time, fees, requirements, necessary documents and the steps to request each service. You can access this '
Service Catalog' through our website, available in the service's card page.
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What services does the ‘Digital Statistics Suite’ provide?
The 'Digital Statistics Suite' is an integrated statistical suite that includes the following systems:
- 'Leadership Indicators' - Designed for senior officials and decision-makers
- 'Statistical Sources' system, (e-Sources) connected to multiple primary and secondary statistical sources
- 'Polls' system - Manages opinion polls and surveys, ensuring high accuracy and quality, while allowing real-time response tracking.
- 'Geostat' system - Overlays statistical information on geographical maps.
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Who benefits from the services provided by the ‘Digital Statistics Suite’?
- The 'e- Sources' system is offered to governmental departments, authorities and the business sector.
- The 'Statistical Indicators' system is designed for decision-makers and CEOs.
- 'Polls' system is offered for governmental departments, authorities and institutions.
- The “Geostat" system:
General data is offered to all registered customers.
Detailed data is accessible to governmental departments, authorities and institutions.
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Does DDSE offer user training for the ‘Digital Statistics Suite’ systems?
Yes, the 'Digital Statistics Suite' team provides training to new users of our systems to ensure they maintain the benefits of the available functionalities.
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What does the ‘Digital Statistics Suite’ Technical Support service cover?
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How can I request the ‘Digital Statistics Suite’ Technical Support service?
You can request support through the website, e-mail, telephone, or by physically visiting the DDSE’s headquarters.
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What information is displayed on the statistical map?
The statistical map on the website displays data on population, education, buildings, shopping malls, and metro stations, based on different geographic regions in the emirate of Dubai.
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What is the ‘Statistical Training Awareness Program’ service?
This service introduces DSSE customers to the importance of statistics and its valuable role in development efforts. It also explains the methods used for collecting and disseminating data in a simple and easy to understand manner. Moreover, customers receive a practical training on how to conduct a field survey.
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DDSE Contact details
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What is the customer service email?
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How can I contact DDSE for inquiries?
You can reach our customer service by calling 600 560000, emailing: info@dsc.gov.ae, or selecting ‘Contact Us’ on the website.
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How can I apply for a job at DDSE?
You can apply for a job by sending your CV to our Human Resources email: hr@dsc.gov.ae or by applying through job vacancies posted on '
Dubai Careers.'
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Surveys and Polls
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What statistical field surveys are carried out by DDSE, and how often?
The main field surveys conducted by DDSE include:
- Household Expenditure and Income survey - Every 5 years
- Labor Force survey - Annually
- Foreign Investment survey - Annually
- Economic survey – Annually.
Additionally, DDSE conducts other field surveys in coordination with governmental entities; click here for details.
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Can individuals or companies request a statistical field survey?
DDSE conducts statistical field surveys only for governmental entities.
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Are there any requirements for requesting an opinion poll study?
DDSE provides a 'requirements gathering form' to collect details from the requester such as the target sample, type of the study and execution method.
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How are the results of the opinion polls service published?
DDSE publishes the results of opinion polls studies through its display systems (Dubai Indicators) and provides an executive summary for the calculation methodology and sampling technique. Users receive a username and password for access.
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How is the sample of the opinion polls study designed?
The sample is designed based on the main objectives of the study, target group and acceptable margin of error in the results. This process requires the availability of necessary statistical frameworks to identify the appropriate sample from the target using scientific methods.
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How can I obtain a permit to conduct polls study?
Once all terms and conditions are completed, DDSE will issue a permit to add the 'Opinion Polls' activity in the license.
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What are the procedures to obtain a poll study permit?
As a first step, a company employee 'technical officer' must apply for the professional competency test. Upon passing the test successfully, the company can then apply for the permit issuance service, with the technical officer's name included in the permit.
There are three main services related to a poll studies permit issuance:
- Request to Enroll in Poll Studies Professional Competency Test
- Request to issue a Permit for a Firm to Conduct Poll Studies
- Request to Issue Identification Cards for the Surveyors of a Firm conducting Poll Studies
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What are the fees required to add opinion poll activity to the commercial license?
Kindly refer in the below link to Article (10) of the Executive Council Resolution (39) of 2015:
https://www.dsc.gov.ae/en-us/DSC-News/Documents/Poll%20Studies%20Firms%20Operating.pdf
Fees for Conducting the Activity in the Emirate
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How long is the permit valid?
The permit is valid for one year from the date of issue.
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What are the procedures for renewing the permit?
The renewal procedures are the same as the permit issuance procedures.
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Can externally licensed firms, conduct opinion polls in Dubai?
No, firms must be registered with the relevant licensing authority in Dubai.
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What are the conditions for conducting a poll study?
Please refer to the Executive Council Resolution no. (3 9) of 2015 & Administrative Resolution No. (96) of 2016. View full details via the link below:
https://www.dsc.gov.ae/en-us/About-Us/Pages/Regulations.aspx
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What is the duration for Poll Studies Permits Services?
- Request for Enrolling in Poll Studies Professional Competency Test (test date within 3 working days)
- Request for Issuing Permit for Firm to Practice Poll Studies Activity (within 3 working days)
- Request for Amendment of a Firm's Basic Information Practicing Poll Studies Activity (within 15 working days)
- Request for Amendment of a Firm's Basic Information Practicing Poll Studies Activity (within 3 working days).
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As a customer, how can I ensure that this resolution is applied when contacted?
If you are using a third party to conduct the opinion poll activity, you must ensure that the activity is included in their commercial license.
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Which entity is responsible for approving the activity?
Dubai Data and Statistics Establishment.
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What is the validity of the ID card?
- For permanent employees, the ID card is valid for one year.
- For temporary employees, the ID card is valid for a duration matching the study period, up to a maximum of one year.
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What is the procedure if the surveyor’s ID card is lost, or damaged?
Please contact Dubai Data and Statistics Establishment to request a replacement for a lost or damaged ID card for individuals affiliated with the firm, who are conducting a field research, for a fee of AED 100.
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What is the Scope of applying Resolution (39) of 2015?
Any firm conducting opinion poll activity in the emirate of Dubai should be licensed by the relevant licensing authority after meeting the terms and conditions set by DDSE.
Note:
Polls conducted internally by a firm on topics related to its operations, targeting relevant groups (employees, partners, suppliers, and customers), are exempt from this decision, provided they are carried out using the firm's own staff and resources.