Request for Digital Statistics Suite Technical Support
Service Description |
This service enables the subscribed customers of the Digital Statistics Suite to request for technical support to ensure service continuity.
All subscribed customers of the Digital Statistics Suite are eligible to apply for this service.
This service is provided by IT & Central Statistical Systems Department. |
Service Classification |
Digital Statistical Suite Services |
Service Outputs |
Digital Statistics Suite Technical Support (e-Sources System, Interactive Statistics System, Leadership Indicators System) |
Service Delivery Hours |
24 Hours/Day and 7 Days/Week through the Website.
|
Request Channels* |
Website |
Delivery Channels |
Email |
Service Fee |
No Fees
|
Delivery Time |
Three (3) Working Days to respond to the request and the execution is based on both parties' agreement |
Related Legislations / Decrees |
Law no. (23) for the year 2006 concerning the establishment of the Dubai Statistics Center |
Service Requirements & Conditions
- Having Access to One of the Digital Statistics Suite Systems (e-Sources System, Interactive Statistics System, Leadership Indicators System)
- Provide the username and email
Required Documents
- Supporting Attachments and Evidences to Clarify the Support Request (Ex: Screen Shot)
Service Delivery Steps
1- Contact the Dubai Statistics Center through one of the Request Channels
2- Complete the Service Request Form and upload the required documents
3- Receive the requested technical support
Last Modefied: 18/11/2021