Dubai Statistics Center (DSC) in collaboration with the Telecommunication
Regulatory Authority (TRA)has initiated the field activities of the second
circle of the Dubai Household ICT Survey (DHICTS) scheduled to be conducted as
part of the Dubai Statistical Plan. The DHICTS aims to identify the extent to
which families and individuals use ICT services in UAE in general and Dubai in
particular to have a better understanding of the use and demand of households
and individuals for such services. Indeed, the survey is meant also to
complement the findings of the Dubai Business Sector ICT Survey.
This
survey is one of the most notable initiatives and strategic projects related to
ICT statistics in Dubai. Based on the data to be collected, DSC will identify
the levels of households’ satisfaction in Dubai in terms of the quality and
cost of ICT services, identify difficulties facing households in using ICT
services (landline, mobile and internet) to further monitor and identify them
and to develop proper solutions and DSC will identify the levels of spending on
each type of service.
The data
to be collected through specialist researchers are of high importance for they their
role they are playing in the processes of decision-making, institutional policy
formulation and the developing strategic visions and plans that are channeled
to improve the quality of services provided to households and individuals. DSC
is conducting this survey by adopting the methodology of interviewing targeted
household members and surveyors across Dubai's districts. The sample will cover
1,300 Emirati and non-Emirati households.
Noteworthy,
the DSC’s field teams are currently visiting the targeted households in the
evening effective 5:00 p.m. and continues until 9:00 p.m. until the end of
April 2019. DSC’s also implements the best geospatial techniques to monitor the
activities of the field teams. Additionally, DSC uses the state-of-the-art
modern software to process the collected data directly to the central databases
and ensure the flow of data to these servers in preparation for auditing them
on the spot without any delay.
To ease
the field teams’ mission, DSC urges all targeted households to fully cooperate
with the field researcher and facilitate their mission by providing them with
the required data comprehensively and accurately. DSC stressed that data
confidentiality is protected by law and that DSC takes all necessary measures
to ensure that and they are well preserved to be used for sole statistical
purposes and to achieve the survey goals.